Company Name:<\/strong> Shine International Academy.\u00a0\u00a0\u00a0\u00a0\u00a0 Your information is your information, and we understand that, which is why we are committed to respecting the privacy of anyone who uses our services or our website.<\/p>\n\n\n\n Our website or services are not intended for children, specifically anyone under the age of 16, so if you are under this age please contact us with the approval of a parent or guardian.<\/p>\n\n\n\n This privacy policy explains our approach to any personal information we might collect from you because we want to ensure that you understand this. It also explains what our purpose is when we process this information and your rights surrounding this.<\/p>\n\n\n\n This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and\/or provide you with access to it.<\/p>\n\n\n\n This Privacy Policy is intended to help you make informed decisions when using our website and our Services. Please take a moment to read and understand it.<\/p>\n\n\n\n Who are we and what do we do?<\/strong><\/p>\n\n\n\n The Site and our Services are operated by Shine International Academy (\u201cwe\u201d, \u201cus\u201d or \u201cour\u201d).<\/p>\n\n\n\n Shine International Academy is the data controller responsible for your personal information.<\/p>\n\n\n\n What personal information do we collect and how do we use it?<\/strong><\/p>\n\n\n\n We collect and use your personal information in a variety of ways, for example, to provide you with the Services that you have requested, to update you on the progress of those services, to remind you of annual subscriptions and services. In addition, we may occasionally supply current news and information about products and services.<\/p>\n\n\n\n We have set out below the ways in which we collect your personal information and the reasons why we use it.<\/p>\n\n\n\n Fulfilment of Services<\/strong><\/p>\n\n\n\n We collect and maintain personal information that you voluntarily submit to us during your use of our Services. In providing the Services, we may collect the following types of personal information:<\/p>\n\n\n\n title, first name and surname How do we share your personal information?<\/strong> How do we obtain your consent?<\/strong> Existing customers and information stored<\/strong> We contact you to obtain that permission; Our use of cookies and similar technologies<\/strong><\/p>\n\n\n\n Our Site uses certain cookies, pixels, beacons, log files and other technologies of which you should be aware. Please see our Cookie Policy to find out more about the cookies we use and how to manage and delete cookies.<\/p>\n\n\n\n Third party links and services<\/strong> We encourage you to become familiar with the privacy practices of every website you visit or third-party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices. This Privacy Policy applies solely to personal information collected by us through our Service and does not apply to third-party websites and third-party service providers.<\/p>\n\n\n\n How long do we keep your personal information for?<\/strong> Confidentiality and security of your personal information<\/strong> unauthorised access; You have the following rights in relation to the personal information we hold about you:<\/strong><\/p>\n\n\n\n Your right of access<\/strong> Your right to rectification<\/strong> Your right to erasure<\/strong> Your right to restrict processing<\/strong> Your right to data portability<\/strong> Your right to object<\/strong> Your rights in relation to automated decision-making and profiling<\/strong> Your right to withdraw consent<\/strong>
Email Address:<\/strong> enquiries@si-academy.com<\/p>\n\n\n\n
email address
contact telephone number\/s
address\/es
services purchased
history of services including dates and charges.<\/p>\n\n\n\n
We do not sell any of your personal information to any third parties. Your privacy is important to us.<\/p>\n\n\n\n
Where our use of your personal information requires your consent, you can provide such consent at the time of booking, face to face, verbally or by email.\u202f We are unable to progress with the booking without a \u201cyes\u201d or \u201cno\u201d to this consent.<\/p>\n\n\n\n
Due to the nature of our services many existing customers have a requirement to be contacted to renew existing and essential services and subscriptions \u2013 As such we will assume that where customers have provided all or some of the above information we shall continue to use this information in ways outlined above until such a time as:<\/p>\n\n\n\n
A new job is raised, and we are required to update the information and request consent;
You receive information from us and choose to opt out of future communication.<\/p>\n\n\n\n
Our Site contains links to third party websites and services. Please remember that when you use a link to go from our Site to another website or you request a service from a third party, this Privacy Policy no longer applies. Your browsing and interaction on any other websites, or your dealings with any other third-party service provider, is subject to that website\u2019s or third-party service provider\u2019s own rules and policies. We do not monitor, control, or endorse the privacy practices of any third parties.<\/p>\n\n\n\n
Regarding personal information we have processed in connection with the supply of our products and services to any customer, we will retain personal information relevant to that supply of products or services for at least six years from the date of supply and in compliance with our obligations under the EU General Data Protection Regulation (or similar legislation around the world). We may then destroy such files without further notice or liability. Regarding any other personal information, we have processed, we will retain relevant personal information for a period of at least five years from the date of our last interaction with you. If you have opted out of receiving marketing communications from us, we will need to retain certain personal information indefinitely, so we do not send you marketing communications again. If your information is only useful for a short period e.g. for specific marketing campaigns, we may delete it at the end of that period.<\/p>\n\n\n\n
We are committed to keeping the personal information you provide to us secure and we will take reasonable precautions to protect your personal information from loss, misuse or alteration. We have implemented information security policies, rules and technical measures to protect the personal information that we have under our control from:<\/p>\n\n\n\n
improper use or disclosure;
unauthorised modification; and
unlawful destruction or accidental loss.<\/p>\n\n\n\n
If you ask us, we\u2019ll confirm whether we\u2019re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.<\/p>\n\n\n\n
If the personal information we hold about you is inaccurate or incomplete, you\u2019re entitled to have it rectified. If we\u2019ve shared your personal information with others, we\u2019ll let them know about the rectification where possible. If you ask us, where possible and lawful to do so, we\u2019ll also tell you who we\u2019ve shared your personal information with so that you can contact them directly.<\/p>\n\n\n\n
You can ask us to delete or remove your personal information in some circumstances such as where we no longer need it or if you withdraw your consent (where applicable). If we\u2019ve shared your personal information with others, we\u2019ll let them know about the erasure where possible. If you ask us, where it is possible and lawful for us to do so, we\u2019ll also tell you who we\u2019ve shared your personal information with so that you can contact them directly.<\/p>\n\n\n\n
You can ask us to \u2018block\u2019 or suppress the processing of your personal information in certain circumstances such as where you contest the accuracy of that personal information or you object to us processing it. It won\u2019t stop us from storing your personal information though. We\u2019ll tell you before we lift any restriction. If we\u2019ve shared your personal information with others, we\u2019ll let them know about the restriction where it is possible for us to do so. If you ask us, where it is possible and lawful for us to do so, we\u2019ll also tell you who we\u2019ve shared your personal information with so that you can contact them directly.<\/p>\n\n\n\n
With effect from 25 May 2018, you have the right, in certain circumstances, to obtain personal information you\u2019ve provided us with (in a structured, commonly used and machine-readable format) and to reuse it elsewhere or to ask us to transfer this to a third party of your choice.<\/p>\n\n\n\n
You can ask us to stop processing your personal information, and we will do so, if we are:
relying on our own or someone else\u2019s legitimate interests to process your personal information, except if we can demonstrate compelling legal grounds for the processing;
processing your personal information for personalised direct marketing; or
processing your personal information for non-personalised direct marketing.<\/p>\n\n\n\n
You have the right not to be subject to a decision when it\u2019s based on automatic processing, including profiling, if it produces a legal effect or similarly significantly affects you, unless such profiling is necessary for entering into, or the performance of, a contract between you and us.<\/p>\n\n\n\n
If we rely on your consent (or explicit consent) as our legal basis for processing your personal information, you have the right to withdraw that consent at any time.<\/p>\n\n\n\n